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Let's talk about Launch and the Problems faced

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Madcombat

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Oct 20, 2020
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Part 1: Administration

Administrating a 75 slot server isnt usually easy, it can be a mess. Hell, I've been there and done it and some have it harder then others. For a owner or a manager it's easy, you know your own limitations whilst for a regular admin- its harder. You ask yourselves questions like:
"Whats our stance on roleplayed combat? Is /roll acceptable?"
"Is names like Tyrone Biggums really acceptable?"
"This dude is screaming nigga in the plaza? Is he roleplaying legitly? Do my superiors or fellow admins agree he's roleplaying legitly?"
"One guy is on a roof praising Jesus Christ in the middle of a S2K, is he trolling or legit?"
"Huh- a guy is being curb stomped infront of a CCA camera outside the Train Station and a Camera is watching? Do I have the authority to intervene?"
"Wow, theres 20 people all moving in one direction around the map, they've stuck together since they joined and home in locations together like a pack. Are they legit roleplayers or just a bunch of organised trolls?"


Theres times to take things seriously as well as times not to take things seriously. On one hand you have a group of players who're aggressive in their argument but mean no harm in their rp and they are actually alright at roleplaying and don't cause much trouble outside political drama. On the other hand you might have people who're offensive OOC'ly but again, they arent doing it to be offensive but just to have a laugh only for others to scream they need to be curtailed because it "Offends" them where in reality they're only doing it because the dude is screaming about how offensive it is to them and they find that ludicrus because in reality, these are just words and not infact hurting anyone.

There is also somthing more innocent however- a player that's new to roleplay and is pushing boundries to know his place. They name themselves Tyrone Deeznutz, can barely type, play a black guy, have a bad description if not any and are genuinely easy to figure out because they're doing everything lopsided.

But then theres a specific type of player who'll push boundries "Tyrone Niggums" who has a perfectly well defined description, roleplays properly but spends all his time beating people up and causing IC disturbances with his crew of "Bob Goods" and "I'm roleplaying as a newbie but I am actually in a discord with 10 other players trying to troll the server and I know how to clearly manipulate admins because I myself have administrated in communities myself and know how to do shit. Why do I do it? Because it's fucking funny."

Launch had a majority of the former players in it and most of the players that wanted to actually roleplay and enjoy the community were stuck waiting for a player to leave, including admins and civil protection players as well. Sadly, not many of these players who were on the server with the intent to just cause disruption were identified or yet I don't even know if some admins were even feeling secure to do anything to do anything about them.

These people were Brazen- Really brazen and yet very little was actually done about them.


Time for a quick history lesson.

Back in the good ol' golden days of 2011, what we concidered a lolwebel was just a dude who was too eager to join the resistance and fight. Today, you concider lolwebels to be people who scream in a apartment "FUCK THE COMBINE, ALEX JONES THIS SHIT. DESTROY THE REGIME RAAAAAAAAAAA!" - In my day, we called these people simply minges. They werent even close to what people concider a lolwebel is today. We barely tolerated these people, they're -clearly- cancer. At most you might call them a newbie, nothing to ban right? But damn, somthing clearly to administrate.
(Yeah, these people didnt get even administrative talking to's from my perspective as a player. This kind of behavior went on from the same people for hours undisrupted)

Back in the Good Ol' Golden Days of 2011, a Mingebag was someone who joined your server and just started prop serfing/punching randomly/RDMing/Mic Spamming/Etc
Today it's recognised as part of the "New player" group. New players don't join servers to just be obnoxius (Some do, but they're a high minority.) New Players make mistakes without KNOWING they're making a mistake. A Mingebag will be chaotic to just be chaotic. A Troll will be lawful and Chaotic, he'll play both cards to fuck with you to do it longer, such is the art of trolling.

-End History Lesson.



Know the type of player and know what they're attempting to do is usually painted obviously on the face of his actions.

Got a player called Tyrone Deeznuts? Yeah he's unlikely new, he's just here to fuck with you. His description is good and his name choice is bizzare, he's here to fuck with you.

Got a Player who's running around beating people up and being a nuisence? PM him and figure out if he's actually new or just a chaotic douchebag trying to cause trouble. If he's the chaotic varient, jet him from the server.

Got a player who's doing bad shit but appears receptive to your administration? Woooah you might have a new roleplayer, congratulations. Lay down the law and give leniancy. Set him on the path and if he fails- jet him from the server.

All of this never happened, why?

Well, I have a theory, that theory is that it's normal in the communities many of you came from to treat all of this as mostly acceptable (It's not btw, it's cancer and you should've caught on by now. Theres a reason most of the communities you came from died and had terrible quality in them.) But I am not entirely sure that's the issue, I rp'd with many of you game masters and found some of the rp wasnt too bad- so what was the issue here?

You're too lenient, you guys appear to not want to be that guy who slams that hammer eagerly on someones fingers and tells them to get the fuck out.

-You have to-
-If you don't, it's over, all that script work goes to waste. All that lore writing? Yeah it goes to waste.-

Please have less tolerance for bullshittery because you're only going to let assholes who have no respect for the effort you've put into the community and the money sunk into the community enjoy it more then the audiance you -want- to enjoy it.


Part 1.2 - The break Down of Why the Above is bad

I'll give you guys a very real example of today and why it's bad. Some of you GM's tried to run what seemed to be a event of a hostage situation? In the end a Judgement waiver was called. There is issues with this event but I'll explain those issues in Part 2-

When a JW is called, every citizen relocated to a apartment block, this means you get situations where you now have ALL of the trolls and minges mixed in with the roleplayers who're taking things seriously and their entire experiance of the event is no longer in the hands of roleplay but in the hands of how well behaved the Minges/Trolls are going to be.

We had people in the apartments being punch whored, spat on, racist remarks made out of place randomly, odd comments etc. No one was able to focus on your potentially good event admins because our attention the entire time was focused on what wasnt being administrated: The Trolls/Minges.

*CLAP*

Okay, heres another example of why the above is bad.

A new serious roleplayer joins the server, he's heard of good things about Willard and is impressed by the script etc etc. He spawns, takes a step outside the station only to see punch whoring, citizens surrounding MPF who're forced to fire on citizens indiscriminately because of the situation placed upon them by lack of administration on these nelfarious elements. Player then decides that the server is shit because the MPF appear clearly shit and that the playerbase seems clearly shit. He disconnects and never rejoins. You never see what he may've produced which could've been great. He also goes on to tell his friends to avoid the community depriving the community of other potentially great players who could've also contributed.

*CLAP*

Heres a new example.

A player is trying to play a loyalist, he approches the CCA to report information but is ENTIRELY ignored because the CCA has to deal with mingebags.
Said player just gives up.

The example here is special, notice how said player isnt DIRECTLY affected by the Minges but instead by the CCA because the CCA is so focused on the trolls/minges. His experiance is fucked INDIRECTLY by the negative elements.

*CLAP*

Heres a final PERSONAL experiance of mine.

Spend months organising a resistance group, hype the server up and advertise the server even for those who don't intend to play -my side-.

Join the server with them only to have them become disillusioned by what they are seeing despite the praise I lavished on the server.
This would've been my experiance IF I didnt repeatedly pre-warn them that day 1 was going to be a shit-fest and reduce that expectation for the first week. I wonder how many people did exactly what I did but didnt reduce such expectations.

----

You can see how disruptive this issue can be, please figure it out and solve it. I know I come across as harsh but only because I want this community to succeed. I'm not willing to argue with any of you that think there was any sort of disruptive elements, just please fix it. I have faith that you guys will do so.



Part 2 - All about Citizen rp but eh.. not really lol
Look, I'm not going to sugar coat you guys with this one. I've got to give the criticism raw and unfiltered and I personally don't want to be the one that says it- but fuck I got to say it.

For Months you guys have talked about "Citizen Centric roleplay and Events UNLIKE all the other servers out there in existance and if Willard is going to be unique for anything it's going to be that. "

This has been the mantra of many of the Game-Masters I've spoken to and well- great. Back it up. Because you barely did on Day 1 for your opening event and please do forgive me, I'm not trying to be a dick though I feel like I am. (Probably because I am a dickhead but I divulge)

You opened the server with rounding up all the citizenry for inspecting, you had them form lines and then go to the medical tents for inspections of a sickness. This intrigued me personally but then it just disappeared, the opening event ended like that. We were told about a strange potential sickness and it was over. "Maybe more later" I thought, it wasnt that bad in the sense of plot development after all. A climbing 5/10 for me, not bad, not terrible, but not great either. More informative then anything.

From here out however? Let's face it, it consisted of CCA vs "Rebels?" and that pretty much was it for the rest of the night.
I believe the CCA also got a chance to shoot necrotic elsewhere on the map where citizens couldn't even see what was happening, it was all background for us. Not a single bit of it was interactive. It was focused entirely on what you guys claimed you'd never focus heavily on doing- and you did it PLENTY on day 1 for the opening event. I guess I expected a little more from you guys since you made a big thing about wanting to focus on the citizenry.

And don't go "Oh there's plenty of things for the citizenry, like businesses!"

My entire goal upon joining was to run a bar and I joined to find a GM running a bar and for the Bar to be locked up for the rest of the Night after said GM left. (No Shade naturally on said GM, You RP'd fine. it's just that place could've been opened for regular players to run after said GM left.) but it wasn't. I wonder how many players had such experiences like myself where they couldn't even make roleplay centric hubs for citizenry.



Heres another example of somthing that irked me, one of my Resistance Operators was involved in this and I asked him to not make a big deal about it OOC'ly and to play respectfully due to the situation.

**Clap - Begin Story - Clap**
A character is in the apartments, he hears argueing on the 2nd floor and investigates naturally. He reaches the floor and finds that there is claims of a item being stolen from a apartment. Naturally he intervenes being the good individual he is on the side of the person who stole from him. A man who is the culprit minge pushes him out of the way and jumps 20ft down the stairs to ground level and runs off with his "I'm a great sprinter lol and a great fighter!" description. Suddenly, CP's burst into the scene, they move up the stairs and force those involved into the room where a 9mm pistol is found in the trash in said room. Meanwhile associates of mine observed from across the Hall where the MPF then open up on -everyone- in said room with the 9mm in the trash killing everyone.

Now, you can argue this makes sense for the MPF, but does it make for good roleplay? Well apparently not, because this is how the next scene played out.
My informants decide to use the situation to our advantage, we could acquire Social Credit points to push the loss of a operator to our advantage and as we witnessed the man leave the crime scene, we decide it is time to inform on said man. After all- it's for the greater good.

We approach the MPF, inform them about information intending to push our position in society only for it to go.... no where. No where at all.

Fun for one side- not really that fun for the other. Remember I told some people to take that on the chin rather then get annoyed and may I please remind you of the mantra you as a team have said for a while now. "We want to push citizen roleplay." but in this case, you killed it. Literally.

Who left that 9mm there? Why? Who were the people involved? What was the purpose of it? What was the plan of it's use?

We will now never know, did that Thief steal somthing more valuable from that room? We will never know and it will never matter to a ordinary citizen and his plot.

Please take more care with these kinds of things.


I don't intend to nitpick, I have zero intention of that. These are my core issues of Launch, please solve them.
Let's hope the best for tomorrow.
 
I know this is a big post, I didnt edit it too much as it's 6:20AM GMT for me so it might be difficult for some of you to read and for that I am sorry. Try to understand atleast.
 
Thank you for posting out all of these problems. I didn't get to join the server and get a taste of it myself primarily because I had some personal issues to finish, even if that was the case, the 75 player queue really wouldn't work out for me and for most people at all. I've heard a lot of things about the server and I suppose this post will help the GM and Mod team to improve the server in its earliest stages. A lot of these problems are quite problematic, especially the lack of moderation for people that are obviously not around to roleplay and to create a good environment that would satisfy most of our story-driven players. I know that not all moderators are conformed upon the same ideology, however, there are times that I personally can say that the 'Freedom Policy' rule that crosses down towards the main server isn't going to work out at all, and the gullibility of the staff team is taken advantage by people that don't even wish to partake in the server for the long run.

I believe however the problem doesn't just extend into the lack of responsibility for taking care of the people that are obviously minging on the server, but rather on how the event was handled - followed by some 'event' of sorts that I have no idea how it formed where S2K was enabled, causing people to get killed all over the place and some without reason at all.



Obviously, I myself is loving the look of CS:GO2 based on this footage, however, I do not think that we should do events without the consent of Leads especially that involves untrained CPs that are bare and, mind you, ICly new to the force to handle situations like this. Restraint is what we need, and events that immediately lead into chaos are not favorable for any side at all, it creates unnecessary chaos, and the rule of restraint isn't being followed thus causing an inevitable fall of roleplay that leads to S2K and any more unpleasant ordeals. Not only does this cause an unintended feeling of being targeted and played by the Gamemasters solely for wanting to create chaos masked as an event that didn't go well, but it also creates a bad roleplay environment for people that came to, ever since in the beginning, to relax and roleplay.

I believe however that this is not representative of the quality of roleplay we have in this community, and all I can say is that perhaps this is the worst it can ever get when it comes to lack of direction and guidance when it comes to events and storytelling. My general thinking when it comes to opening events like these is to think of smaller events to create, passive, and ideal for players running about the map. Although I expected this deviation ever since the beginning, I did not expect the actions that would partake in the opening day, in the first day of the server's release.

I can re-assure the community, however, that we are taking actions to improve not just the administration but also how we will tackle future events and moderation in order to conform to what we have promised the community in the beginning. Thank you for posting this as it will help us find the holes in the actions we've done earlier and will certainly improve our decisions in the future. We hope you enjoyed your time here and hopefully, you'll join us in the future once more.

Have a good day, and Happy New Year! :approve:
- Mulky
 
This is the post I was waiting for, and I am glad it's here. I will not place any excuses here for what we call the launch event. I 100% agree with everything you've said and what happened was exactly that. We expected issues and we got them. Now we need to iron them out, as they were all on paper until now. I am left just as disappointed as you are, with everything. We underestimated what we had and it showed in the worst way.

We are holding a staff wide meeting tomorrow at 7PM GMT and would like you to join and give your concerns because that is important. Some players have voiced they will not be returning and it breaks my heart because we are to blame for it. I am hopeful seeing players like your self remaining optimistic, as there was still a lot of good that came from it.

The main good coming from a constructive sense. Critique is another important aspect of a launch, however, I want as much of it going forward, as long as this community is here. The criticism, the voice of the player is what will keep it alive.
 
If you'll have me, I'll attend. As for the people we may've lost? We'll recover them, that I am sure.
 
So against all odds I decided to hop on and see the opening event. I RP'd seriously and tried to give it my all but what I was met with was frankly not only disappointing, but sobering. I'm not going to be nearly as nice as @Madcombat was, but his post sums up pretty much every issue I saw and dovetails nicely into mine.

We underestimated what we had and it showed in the worst way.

I need to be honest here; the launch event was not an example of 'underestimating' anything - it was nothing short of an incredibly harsh reality check.
In fact I wouldn't even use 'opening event' as an excuse in this case, I'm sorry. Opening events are not a freebie; they're a chance to set the tone and show people how your community will be ran (even in a controlled enviroment). They're certainly a chance to learn and adjust, but what I saw last night went well beyond that.

For months now WN has operated under a blanket of marked superiority in everything it promised, almost to the point of detachment from the reality of the gamemode they were operating in. "We won't be like those other communities in how we do things!" was pretty much the underlying rallying cry behind everything and yet there was absolutely no effort to temper any of that with a reality check.

Any attempt to bring up these issues was met as nay-saying or worse, because it'll just work guys! seemed to rule the day. The difficulty of running an interesting server based almost entirely around citizens? Nah, we'll be fine. Why? Because.

The 'player freedom' clause is perhaps the most damaging thing this community has going for it, and I'm incredibly glad @Mulky had the stones to say it. Its a hallmark of just about anything Atle does, but it flatly isn't conducive to making sure this place lasts more than a month or two tops. This community is going to live and die on the ability of its staff team to actually step in and deal with those sorts of disruptive people, but your core ethos runs entirely counter to doing that.

So which is going to give? Because if reality doesn't set in then WN doesn't have a chance, frankly.

Am I being overtly harsh? Absolutely, because these are literally core parts of running any community - things that should have been nailed well before launch, not smothered behind bravado without an inch of reflection on how damaging it was going to be.
 
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I can just say I will go through the logs today since I wasn't online yesterday and proceed to ban people who were fucking around. I think the main issue is T6 map is not suited for this and I hope we can get to C24 ASAP.
 
I think the main issue is T6 map is not suited for this and I hope we can get to C24 ASAP.

If it happened on T6 it'll happen on C24 too, given the team had months to plan this opening event and the map was clearly chosen to suit it.

The biggest problem isn't the map, its that WN fell for its own hype and incredibly basic administrative problems just weren't accounted for and there was clearly no contingency in place to deal with them because nobody assumed they'd happen, I guess?
 
Watching the series of events play out was sorta like slowly ticking a checklist off for chaos. I was playing the smuggler event character, so I was on a good amount of time before the server started. When the bug with the skills menu popped up, that wasn't an immediate red flag, but the lag issue definitely would've worried some people about what was to come, and I know it did for some on the staff team. After my event character was killed, stuff sorta went haywire from there, and I got a sorta glimpse at what was happening behind the scenes as to why control continued to slip from that point on that I'd like to join you all in the meeting to talk about. I know it isn't conducive to have the whole community sit in on a staff meeting, but I'd like to provide my whole perspective on the thing and give suggestions from my own experience running stuff. I want to see this take off, and I can't say I didn't enjoy some of the things that happened yesterday, because there definitely was some good to be found through all the chaos. That's sorta what gives me hope that this can all be salvaged and flipped around into something good.
 
because nobody assumed they'd happen, I guess?
This is probably the biggest thing to address. Hindsight is always 20/20, but there were some issues that should've been ironed out way before this happened. Quite a few failure points can be identified and addressed, which hopefully will be done in the staff meeting to roll out a smooth day 2, or whatever is planned next.
 
This is probably the biggest thing to address. Hindsight is always 20/20, but there were some issues that should've been ironed out way before this happened. Quite a few failure points can be identified and addressed, which hopefully will be done in the staff meeting to roll out a smooth day 2, or whatever is planned next.

See but I wouldn't even say these are issues that should have been ironed out, because they should have just been common sense for the Gmod scene.

This is where my point comes in that I firmly believe WN needs to deflate its own sense of ego when it comes to being something 'brand new' that nobody has seen before - because frankly I could go to any small community and see the chaos that was that opening event with all of the broken promises to boot, and that isn't even getting into the absolute disasters that I can see from a mile away that're gonna hit the second there's actual proper on-server conflict.

So many basic rule adjustments to stem this were put down to bad/draconian management decisions from other successful communities rather than being seen as what they were - smart decisions to deal with the Gmod playerbase. WN has none of this remotely in place, and instead replaced all of that with the idea that "if we let them RP whatever they won't be an administrative issue" which isn't how it works.
 
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Theres nothing wrong with freedom or creativity. I believe what you're looking to point out is quality control. Quality Control must exist and persist in roleplay.

With Freedom comes Responcability, the Responcability to create somthing unique and positive to the environment and to ensure that character is balanced and well thought out.

I don't expect most rpers to concider this, freedom to most people is "Can I make spetznas soldat???" which really isnt that unqiue or interesting. This is why Quality control exists.

Freedom is the Freedom to develop a character in a pathway you choose rather then being stopped because someone else thinks the development push is stupid. You have the freedom to make your own fortune and this should never be stomped out. It's the role of the GM to watch that development and push obsticles in your path. Do you overcome them or do you fall before them?

This is litterally how we do shit in normal DnD / PnP and it should be the way things are looked at in Gmod rp when it comes to running events.

Right now, people run things broadly: IE. "I want to make a awesome train smash accidently into a building for no reason at all, big fire, big smokes! Loot everywhere! Much Wow!" which results in the natural responce where MPF show up, contain and keep people from doing shit and denying access to the event the gm thought would be cool and thus' feeling let down when in reality his method was actually to blame all along.

And if people arent inspired to try make shit happen, then be the GM to inspire players to know they can make shit happen and they'll do the rest if you give them the happy little pats they need.


A good GM/Admin will know a good chunk of players and their characters, why they like that character and who that character is. They'll have a good insight into that characters past and their goals. If you've got ATLEAST that- you've got the recipe to make character centred events that people enjoy. Otherwise, your just throwing smokey trains (Shit) at a building (Wall) and hoping they stick.
 
todays the last day
-make sure theres no stupid ass characters + descriptions (theres been like 5 already from what i've seen.)
-make sure staff actually fucking staff
-encourage high quality roleplay
hope everything was already solved but still a suggestion
i want hl2rp not hl2darkrp

also to CP leads
make sure your cops arent absolute S2K goblins
 
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todays the last day
-make sure theres no stupid ass characters + descriptions (theres been like 5 already from what i've seen.)
-make sure staff actually fucking staff
-encourage high quality roleplay
hope everything was already solved but still a suggestion
i want hl2rp not hl2darkrp

Very Easy.
 
todays the last day
-make sure theres no stupid ass characters + descriptions (theres been like 5 already from what i've seen.)
-make sure staff actually fucking staff
-encourage high quality roleplay
hope everything was already solved but still a suggestion
i want hl2rp not hl2darkrp
this
 
I felt like the Outcast side started off pretty well with some players rounding up, an event character giving us a headstart and getting us on the right track. We were tasked to set up some signs for directions and warnings against barnacles and etc. Eventually 5-6 men attacked that event character over a trenchcoat lol. I believe @TacticalToaster was the one getting attacked. Which already told me enough what kinda players they were.

Then ye, I saw things escalating pretty much, people getting somewhat agressive in OOC, mingepunching and some mingerunning from being shot. It isn't the staff nor Willard Networks itself fault ruining the experience, but the integrity of some players.
 
Theres nothing wrong with freedom or creativity. I believe what you're looking to point out is quality control. Quality Control must exist and persist in roleplay.

Both are the problem in this case, precisely because its a core tenant of the community and one leads to the other. When you have no brakes or guard rails you're going to keep slamming into these problems. As I've said these issues are far deeper reaching than I think anyone realises right now.

In addition most of the players I saw weren't your stereotypical minges who ran around punching people - they were roleplayers who knew how to skirt the systems in place and I'm frankly not confident WN will be able to pick them out and handle them because its literally their core ethos to allow people to make whatever choice they want.

And hell, this in-and-of-itself is going to burn out the GM's and staff team more than anything else.

Eventually 5-6 men attacked that event character over a trenchcoat lol. I believe @TacticalToaster was the one getting attacked. Which already told me enough what kinda players they were.

This is a good example.

Would you (speaking broadly) ban these players because they chose to attack someone? You've already set the standard here mugging other citizens is fine and acceptable in the rules. Is this different somehow? Why? When will you step in and for what reason?

Letting your server be a canvas is exactly how you give these people justification to avoid being banned. They're not acting in ways you yourselves haven't set the server up to allow, beyond the obvious trolls.
 
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