Better Reporting

[ford-michigan]

Make it so the /help has the option to open a panel. This would allow for more word space rather than a cut off report. A cut off report leaves staff in the dark on what the full context is or possible important details.

I also propose adding a option to select what priority it is. For example someone minge punching you almost to death would be 1 with a red box, and needing a GM to clientside some props for a home be 5 with a green box.

 

[Kwasior]

It's interesting that you've noticed that detail, but I doubt they'll be not interested in it. Most often, when you want to report someone, they usually need context first, and then they'll address the issue outside of the server.

 

[boots]

So many times when writing a ticket, my words will just get cut off

 

[Botulism]

I just write blatantly wrong tickets and once an admin responds I tell them the real situation.

@ HELP OLD PERVERT HARASSING ME PLEASE HELP!!!!

 

[boots]

I just write blatantly wrong tickets and once an admin responds I tell them the real situation.

@ HELP OLD PERVERT HARASSING ME PLEASE HELP!!!!

Did they never teach you not to cry wolf

Next time when an old man is molesting you... no admins will come

 

[Botulism]

Did they never teach you not to cry wolf

Next time when an old man is molesting you... no admins will come

IC is IC

 

[MazuzaM]

Non-issue, nobody in staff ever complained and usually the situation is explained after the ticket is taken

 

[ford-michigan]

Non-issue, nobody in staff ever complained and usually the situation is explained after the ticket is taken

I mean first off this is from a player perspective and also the idea of a importance option would help both staff and players. Sometimes I call staff for a medium importance issue and it takes then around 30 minutes to respond. I feel either we should do this or make a log option to log it in incase it can't be handled at that time. Rather than have a ticket go unanswered for more than 30 minutes while you don't know what to do.

 

[Atle]

Declined

We don't really wanna encourage too long ticket texts. keep it short and simple